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Frequently Asked Questions
What is Luxe & Komfort
Luxe & Komfort is Lancashire Based Family Brand, Luxe & Komfort is registered trade mark and is property of Safa Lancashire LTD Registered in England & Wales Registration Number 13544440.
Do you accept returns?
We have a 30 days returns policy, our detailed return and refund policy is available on our policy pages. for more details please click on About us menu tab and click on relevant policy link.
How can I contact you?
We can be contacted through chat tab available on the right bottom of this page. Please click on Chat with us and leave us a message and we will get back to you as soon as possible
Can you provide me with a mattress of a special size?
We have a range of mattresses available for instant sale on our website, however if there is a a particular variation required we can arrange, it will take us upto 3 working days to process a special size. simply leave us a message with your desired size and we will create an order for you, Upon payment we will process your order and deliver within a week
Can we return made to order products?
Orders made on special request can not be returned or exchanged unless product delivered is not what you have ordered, or if delivered damaged or defective or not as described
I am looking for a Single , Double , King or Super king size mattress, do you have in stock?
At the moment we have only range of kids mattresses from moses baskets to Cot Beds, the largest size we offer is 160 x 80. However soon we will offer a range of quality foam an spring mattresses